Photo Booth Service FAQ
Firstly, determine if the date that you want to book is still available. (Contact Us)
Complete the Photo Booth Booking Form and Submit. (Photo Booth Booking Form)
Once we receive the Booking Form, we will send you an invoice with payment details information.
Pay the $250 initial payment if booking any of the photo booth services or $100 initial payment if booking a Flower Wall, Greenery Wall or Props and Decor.
Your payment options include direct deposit, by credit card, or paypal.
Once all the above are done, we will send you a confirmation of your booking via email and a receipt for your payment.
Cancel within 14 days after you have paid the deposit = 100% refund of your deposit
Cancel after 14 days after confirmation but 30 days before your event = 50% refund of your deposit
However, if we are able to secure another booking in place of your booking - we will refund your deposit 100%
Cancel less than 30 days before your event = you forfeit your deposit
Delivery/set-up and pick-up/break down is inclusive in the package prices if your venue is within 50km radius of the Perth CBD. Travel surcharge will apply for venues outside of the 50km radius from Perth CBD.
Please contact us to determine the travel surcharge for your event.
We commit to arriving at the venue as early as possible to ensure that everything is set-up before your guests arrive. We are very flexible with set-up time and we will work with you and your venue to achieve this. It takes us approximately 1 hour to fully set-up the photo booth.
We break down and remove the photo booth when convenient to you and the venue. This process takes us between 45-60 minutes.
Always happy to discuss if you have specific requirements.
Yes, there will be a Photo Booth Host/ Operator (who will operate the photo booth and assist you and your guests). When you book the premium package there will be 2 staff attending your event. The second staff will be making sure that the memory book is created to your satisfaction. Plus we always have a Technical Support Person on call to sort our any technical issues that might happen during the event. We break down and remove the photo booth when convenient to you and the venue. This process takes us between 45-60 minutes.
Always happy to discuss if you have specific requirements.
The size of the space required will depend on which type of photo booth you book. Our set-up is very flexible and can be made as small as 2m x 1.5m to 3m x 3m. The Social Butterfly is a more flexible set-up. The Movie Star Photo Booth requires 3m x 2.5m x 2.2m space.
Set-up takes approximately an hour and break down around 45 minutes. This time is outside of your hire time.
Yes it is possible and we have now waived the early set-up fee. Please contact us to discuss your specific requirements.
The default photo sizes are all 4 x 6 inches. However, our printers have capabilities to print 2 x 6 inches photos if this is what you prefer. We can also accommodate other size photos such as 6 x 9 inches (may incur additional cost).
If you choose the Movie Star, you can select as many backgrounds as you like. If you choose the Social Butterfly, you can choose one backdrop for your event from around 20 different backdrops to choose from.
If you choose the Movie Star Photo Booth, we can customize your backgrounds and we can add a logo, texts or messages on your template. Or you can supply us your own images to be used as backgrounds.
If you choose the Social Butterfly Photo Booth we can personalize the text, messages and strip layouts. We can also add logo or icons on the image.
We have both machines that uses physical or virtual backgrounds.
There is no limit as to the number of photos that can be takes during the event. We will take as many photos as we can (and print them out too) for the whole duration of the hire.
Our photo booths can fit quite a lot of people. The current record we have is 22 people - (and a dog).
It is possible to set-up the photo booths outdoors. However, the location must be sheltered from the wind and if possible covered. The weather is a very big factor for outdoor set-up. If it rains, the photo booth will not be operational at all.
You can pay using a credit card via our online payment facility.
Yes, we have a current Public Liability Insurance.
Yes, all our equipment are tested and tagged by a Licensed Electrical firm.
Yes, you can provide your own props. However, please do not hold our staff responsible for looking after your props.
Yes, we do an open set-up photo booth at slightly cheaper rate than our enclosed photo booth.
Yes, all our photo booths can be set-up upstairs without a problem.
It is not compulsory for you to provide meals to our staff. However if your event runs for 4 hours or more (which means that our staff are at the venue for at least 6 hours including the set-up and break down time, we will truly appreciate it if our staff are provided meals.
The Premium packages provides the ultimate photo booth experience with the addition of the Dry Mount Album where we place a copy of all photos printed in the photo booth and request your guests to leave notes and messages and the Magnetic Strip on all photos given to your guests.
In addition, the Premium Gold and Mighty Packages also includes Video Messaging which is a feature that allows your guests to be able to leave a video message for you.
And the Premium Gold and Mighty Packages also offers Red Carpet Set-up (Stanchions with Red Ropes plus Red Carpet at Photo Booth Entry).
The Simplified packages as the name suggests simplifies the features and inclusions - but not the service nor the experience. The dry mount album is not included in the packages along with the magnetic strips, the video messaging and the red carpet set-up.
If you only need some inclusions and not the others, we are always happy to provide you with a custom quote.
The DIY package is ideal for events that are organised by businesses or organisations who has the resources to be able to staff and support the photo booth operation. We basically provide the equipment and supplies along with basic training on how to operate and troubleshoot the photo booth. We will provide phone support at all times and will come out on site to rectify any malfunctions if needed.
DIY Photo Booth Hire are unstaffed photo booths and are subject to additional Terms and Conditions.
Available only for Open Photo Booths and for Perth Metro events only.